Welcome to the Covenant Bookstore!
We provide the Covenant resources, Christian books, and Bibles you need! If you have a question about your order, a comment about Covenant Bookstore, or a suggestion of a product you'd like to see on this site, please do not hesitate to contact us through our contact page or by calling (800) 621-1290 (Chicago area patrons - (773) 907-3305.) We are constantly improving and updating our site and would love your feedback.
SHIPPING
Orders are typically shipped within 24 hours, subject to the availability of the stock. Next Day Air and 2nd Day Air orders received by 12:00pm US CST will be shipped the same day.
Covenant Bookstore currently only ships within the United States and Canada. If you require international shipping, please contact us to see if we are able to ship to you. If for some reason a shipment will cost more than the price automatically generated (i.e. Next Day Air, 2nd Day Air, post-order requests for change in quantity), we will contact you immediately to notify you of the price difference before shipping the order. If you are placing an order with an international credit card to be shipped to the United States, we will not be able to process your order due to the security verifications of our credit card processors.
We ship many of our titles from warehouses across the country. Depending on your location it may take longer for a package to arrive. Please plan ahead to allow 4 to 7 business days for your order. We are closed for most major holidays including New Year's, Martin Luther King Jr. Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving, & Christmas. If at any time you would like to inquire about the status of your order feel free to call.
FREE RESOURCES
Some of our Covenant resources are available to Covenant churches at no cost. These items will be shipped by our most affordable method available. In most cases, this would be USPS Media Mail. Media Mail shipments can take anywhere from 2 days to 2 weeks to arrive. It is the responsibility of the person placing the order to plan ahead when ordering free items. If you need a free item expedited, it will require prior authorization.
ORDERS MADE FOR PICKUP
If you've placed an order and specified the "Pickup at Covenant Offices" delivery option, please allow a minimum of 24 business hours to process your order. Orders are typically available for pickup in our office the next day after 2pm, Central Time. Some items may take an extra day to arrive, so please call before coming to pick your order up. Shipping charges can not be added after the order has been confirmed, for this reason shipping methods cannot be changed without cancelling and re-placing your order.
ENTRY ERRORS
If an order does not arrive due to a wrong address entered by the customer, all additional shipping and product costs will be assessed. These costs are the responsibility of the customer and must be paid before a reshipment can be processed.
RETURN POLICY
Covenant Bookstore offers a 30 day return policy. Merchandise returned for refund within the 30 day return period is subject to a 10% restocking fee. Original shipping and handling charges are non-refundable. The Customer is responsible for return shipping and handling charges on all returned items. All returns must obtain authorization from Covenant Bookstore. Any return we receive without prior authorization will be returned to you and no credit issued. Authorizations are valid for 15 days from date of issuance. Returns must be 100% complete, in original condition, with all original boxes and packing materials. Additional charges may apply if the merchandise is not returned in 100% complete condition. We reserve the right to determine whether a product is returnable.